Sometimes your style mood shifts, or your plans for the week change, and the outfit you loved a moment ago may no longer feel like the one. At UrbanVogueStore, we want your shopping experience to feel relaxed, flexible, and designed around your comfort. Throughout this policy, “we,” “us,” and “our” refer to Orbinate Systems, while “you,” “your,” and “user” refer to you, the thoughtful shopper browsing our men’s and women’s clothing collections.
This Cancellation Policy outlines how you can withdraw an order if needed. Our goal is to keep things simple so you can shop with confidence, knowing that adjusting your choices is always convenient and hassle-free.
Sometimes your eye catches a new style moments after checkout, or you rethink a purchase while imagining your next outfit. We understand those sudden changes, and we want your ordering experience to remain easy and adaptable.
If you decide to cancel an order, you can do so within 24 hours of placing it, or anytime before the package begins its journey from our warehouse, whichever comes earlier. Simply send us an email, and our support team will help finalize the cancellation quickly and smoothly.
For eligible cancellations, we will process a full refund back to your original payment method within 5 to 7 business days. Whether your preferences evolve or your plans shift, UrbanVogueStore ensures your shopping feels effortless and reassuring.
There are times when the excitement of shopping meets a sudden change of mind, and that’s perfectly natural. However, once your parcel has been dispatched from our warehouse and is on its way, we’re unable to stop or cancel the order in transit.
But you still have choices. After the package arrives, you can easily follow the steps in our Return and Refund Policy to send it back. This allows you to stay in control of your wardrobe decisions while keeping your shopping experience comfortable and flexible.
Picking the ideal color or address isn’t always perfect on the first try, and we understand how quickly small details can slip through during checkout. Many shoppers experience the same moment of realization afterward.
Currently, we are unable to make adjustments to items or delivery details once an order has been confirmed. If you wish to make changes, the best option is to cancel the order within the permitted cancellation period and place a new order with your updated preferences.
If your plans shift or you simply want to undo a recent purchase, we’re here to help make the process smooth and worry-free. To request a cancellation, just drop us an email at orbinatesystems@gmail.com, and our support team will guide you through the next steps with care and clarity.